The following terms and conditions govern your use of noraa.in (hereinafter referred to as “Site”) owned by Nailen Private Limited (hereinafter referred to as “we”, “us” or “our”).
Terms of Sale
We put our utmost effort to ensure that all the details of the Products including description and images which appear on this Site are accurate; however, errors may occur. If we discover any error in the availability, pricing, or description of the product we may correct it and if the order has been placed, we may inform you of such change and request you to reconfirm your order or cancel it.
The Product aims to provide an irritation-free experience, based on our design and research. In case the Product purchased causes any side effects please note that we will in no manner be responsible for the same. In the event that you experience any discomfort or irritation, we recommend that you discontinue further use of the Product and consult a medical practitioner immediately. You acknowledge that in the event for any reason whatsoever, if you choose to continue using the Product inspite of any discomfort or side effects, we shall not in any manner whatsoever be responsible for the same.
You acknowledge that you shall not be entitled and we shall not be obligated under equity or law or in any manner whatsoever to compensate you other than returning the purchase consideration, if any, paid by you for the Product so returned. Our responsibility to return the money will only arise, if the Product is returned in the same condition without any damage and is unused.
Intellectual Property Rights
All material on the Site including text, images, designs, and name are protected by copyright, trademarks and other intellectual property rights. You agree that all the materials are for your personal, non-commercial use only.
Use of Site
You agree not to misuse the Site for any illegal purpose. You agree not to damage the Site and use for fraudulent or unlawful activity. You agree not to copy, reproduce, publish, or distribute any material of the Site. We do not warrant that the Product description or the contents of the Site are accurate, complete, reliable, current or error-free. If a product offered by the Website itself is not as described, your sole remedy is to return it in unused condition.
The Products available on the Site, are for your personal and/or professional use only. The Products, or samples thereof, which you may receive from us, shall not be sold or resold for any commercial purposes.
You should carefully read the individual terms and conditions in relation to the Products. You should always seek the advice of your physician or other qualified health provider, with any questions you may have regarding your personal health or a medical condition, including diagnosis and treatment for your specific medical needs. You should never disregard or delay seeking professional medical advice due to information you have obtained from the Site.
Disclaimer of Warranty / Limitation of Liabilities
All Products made available on or through the Site are provided “As Is” and “As Available” without any warranty of any kind, either express, implied or otherwise, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We and our affiliates, and their staff do not warrant, and hereby disclaim any warranties, either express, implied or otherwise, with respect to the site, content quality, accuracy, completeness and adequacy, or that the Product will meet your need or expectations.
We and our affiliates do not warrant that the Site will operate in an uninterrupted manner and it is free of viruses or other harmful components.
We and our affiliates are not liable for any incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site or the operation of the Site or failure of the Site to operate or any damages or injury caused by, including but not limited to, any error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. In any event, our total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount, if any, paid by you to access the Site. Your acceptance of this limitation of liability is an essential term of this agreement and you acknowledge that we would not grant access to the Site without your agreement to this term.
You agree to indemnify, defend and hold us harmless and our respective affiliates, officers, directors, governing board members, employees, and agents from and against any third party claims arising out of your use or any way related to your use of the Site, including any liabilities, damages, expenses, including litigation cost and attorneys’ fees.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these terms and conditions for all purposes.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at Delhi.
In accordance with Information Technology Act, 2000 (as amended) and rules made there under, the name and contact details of the Grievance Officer who may be contacted for are published on the Website.
Grievance officer name: Ayush Chandel
E-mail id: firstname.lastname@example.org
We care for your personal hygiene and maintain high hygiene standards. We do not accept returns or exchanges unless the product delivered is damaged or defective. If you have received a damaged or defective product, please write us at email@example.com with the details.
Upon receipt of the request, we will fully examine it and notify you within a reasonable time.
Once an order is placed, you can cancel your order until it has been invoiced or billed. Our invoicing date is two days before your chosen delivery date.
This Returns and Cancellation Policy is updated on 28th September, 2019.